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In an April 2007 article for SHP magazine, Ronny Lardner and Richard Scaife described their award-winning project that looked at understanding why people acted the way they did when it came to accidents. Companies had found that understanding the technical causes of accidents was relatively easy, but there was a gap when it came to human behaviour. This led to difficulties in developing recommendations that influenced future behaviour and prevented the incident from happening again.
Lardner and Scaife introduced structured methods to help investigators who didn’t have specialist human factors expertise, and the article laid out the principles of their toolkit and how they put it into practice.