Workplace violence
How to protect yourself and others: Guidance for door supervisors
The SIA has released guidance on good practice that can help door supervisors protect the public and keep themselves safe.
As lockdown measures are relaxed, many businesses will be reopening and staff will be returning to work at licensed premises, having not worked in that environment for a while.
With that in mind, the Security Industry Authority has put together a guidance document, providing good practice to help door supervisors continue to protect the public and keep themselves safe.
Protecting yourself and others
The private security industry plays an important role in the protection of the public.
The SIA’s advice for security operatives includes:
- Guide to safer physical intervention for door supervisors
- Safer physical intervention for door supervisor’s poster
- A guide to safer restraint
- Case study – A fatal restraint
Helping vulnerable people
When working in the night-time economy door supervisors have an important role to identify and support people who may be vulnerable.
Look out for signs of vulnerable individuals, who might be:
- under the influence of alcohol or drugs
- alone or receiving unwanted attention
- separated from friends
- lost or isolated
- being followed or threatened
- victims of child exploitation
- under the age of 18
- elderly
- with mental ill-health
- with learning, physical, or a range of invisible disabilities
Report concerns at once to your supervisor or the venue management.
If you are concerned about someone’s ability to get home safely, consider the following:
- seek the help of street pastors, street marshals or any other active schemes
- call a relative to help in the case of a younger or vulnerable adult
- call for a licensed taxi to take the vulnerable person home
- use ‘safe havens’ or other local initiatives run by organisations such as St John’s Ambulance
- call the police
Well-trained, professional, reliable security is an essential part of a business’s front-line services to customers.
The SIA has urged door supervisors continue to fulfil their role to the highest standards and thanked them for their dedication and professionalism in protecting the public.
How to protect yourself and others: Guidance for door supervisors
The SIA has released guidance on good practice that can help door supervisors protect the public and keep themselves safe.
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As lockdown measures are relaxed, many businesses will be reopening and staff will be returning to work at licensed premises, having not worked in that environment for a while.
