January 27, 2022
Retail trade union Usdaw has urged customers to continue observe COVID-safe measures, despite the Government ending the mandatory wearing of a face covering in shops in England. Read More
September 22, 2021
Retail trade union Usdaw has said it is disappointed by the government's response to a report from a cross-party committee of MPs that recommended a new criminal offence to protect shop workers, following an upsurge in violence and abuse. Read More
September 6, 2021
Union USDAW has urged shop workers to ‘report it to sort it,’ after preliminary results from a study highlighted the levels of abuse faced by retail staff. Read More
July 12, 2021
Violence and abuse against shop workers is on the rise but the perpetrators are rarely prosecuted, according to new research. Read More
June 16, 2021
In this article Helen Beers from the Health and Safety Executive and Sheena Johnson from the Alliance Manchester Business School at the University of Manchester discuss work-related violence and aggression – the importance of staff reporting incidents to their employers, and of employers understanding the problem and taking action to prevent it. Read More
September 30, 2020
Retail union Usdaw fears that new government regulations requiring pubs to close at 10pm is putting shop workers at a greater risk of violence, verbal abuse and coronavirus infection. Read More
February 15, 2019
There are signs that a growing number of shopkeepers and others working in retail are facing assaults and threats from customers. Read More
October 26, 2018
The British Safety Council has expressed its support for the Usdaw campaign for fair access to legal representation for injured workers. Read More
September 4, 2018
Usdaw has called on MPs to help injured workers get compensation in the small claims court. The trade union is calling on politicians to block government plans to raise the threshold for injury cases taken in the small claims court to £2,000. Read More
November 13, 2017
Initial results from a survey by shopworkers union Usdaw have revealed nearly two-thirds have been verbally abused, 40% threatened and Read More