Assaulting a retail worker is to be made a standalone criminal offence – but unions say the new law is too little too late
April 23, 2024
A new law is to be introduced making assaulting a retail worker a standalone criminal offence - but unions say the government action is too little too late. Read More
90% of retail workers have been abused by customers, survey reveals
November 15, 2023
90% of retail workers - and 95% of managers - have revealed they have been abused by customers at work - being threatened, punched in the face and hit with a metal basket. Read More
‘It doesn’t matter if you’re female or male, have one years’ experience or 10, it’s your expertise and knowledge that people are interested in,’ SHP meets Cindy Bell
April 14, 2022
SHP speaks to Cindy Bell, who was named both SHP’s Rising Star in Manufacturing and Rising Star UK in December in the SHP Awards 2021. Read More
Customers urged to respect shopworkers by continuing to wear a face covering in store
January 27, 2022
Retail trade union Usdaw has urged customers to continue observe COVID-safe measures, despite the Government ending the mandatory wearing of a face covering in shops in England. Read More
Situ Live showcases ‘Seguro’ – A unique SmartPrem solution for indoor premises
December 6, 2021
In partnership with Situ Live, a brand-new retail innovation venue at Westfield London in White City, SmartPrem Solutions is showcasing a unique combination of measures designed to keep customers as safe as possible from virus and bacteria when they enter the venue. Read More
Usdaw disappointed by government response to protection of shop workers law
September 22, 2021
Retail trade union Usdaw has said it is disappointed by the government's response to a report from a cross-party committee of MPs that recommended a new criminal offence to protect shop workers, following an upsurge in violence and abuse. Read More
‘Over 90% of retail staff have been assaulted, threatened or abused in the last 12 months’
September 6, 2021
Union USDAW has urged shop workers to ‘report it to sort it,’ after preliminary results from a study highlighted the levels of abuse faced by retail staff. Read More
Violence and abuse against shop workers increasing
July 12, 2021
Violence and abuse against shop workers is on the rise but the perpetrators are rarely prosecuted, according to new research. Read More
‘As long as we’re sensible the crisis could pay great dividends for us as a profession,’ SHP meets Neil Lennox, Head of Group Safety & Insurance at Sainsbury’s
June 1, 2020
Anyone who is a registered customer of Sainsbury’s, or any major supermarket chain for that matter, will have no doubt been kept regularly updated by email about the ongoing work to tackle coronavirus in branches up and down the country. But what about the workers behind the scenes, in the warehouse and logistics arm of food retail? Read More
Halfords fined after employee pinned to wall by boxes
December 6, 2019
Bike and car parts retailer Halfords Ltd has been ordered to pay a total of £213,406.35 by Blackburn Magistrates' Court for breaching a number of health and safety provisions following an accident in which an employee was injured. Read More