retail


Assaulting a retail worker is to be made a standalone criminal offence – but unions say the new law is too little too late

A new law is to be introduced making assaulting a retail worker a standalone criminal offence - but unions say the government action is too little too late. Read More

90% of retail workers have been abused by customers, survey reveals

90% of retail workers - and 95% of managers - have revealed they have been abused by customers at work - being threatened, punched in the face and hit with a metal basket. Read More

‘It doesn’t matter if you’re female or male, have one years’ experience or 10, it’s your expertise and knowledge that people are interested in,’ SHP meets Cindy Bell

SHP speaks to Cindy Bell, who was named both SHP’s Rising Star in Manufacturing and Rising Star UK in December in the SHP Awards 2021. Read More

Customers urged to respect shopworkers by continuing to wear a face covering in store

Retail trade union Usdaw has urged customers to continue observe COVID-safe measures, despite the Government ending the mandatory wearing of a face covering in shops in England. Read More

Situ Live showcases ‘Seguro’ – A unique SmartPrem solution for indoor premises

In partnership with Situ Live, a brand-new retail innovation venue at Westfield London in White City, SmartPrem Solutions is showcasing a unique combination of measures designed to keep customers as safe as possible from virus and bacteria when they enter the venue. Read More

Usdaw disappointed by government response to protection of shop workers law

Retail trade union Usdaw has said it is disappointed by the government's response to a report from a cross-party committee of MPs that recommended a new criminal offence to protect shop workers, following an upsurge in violence and abuse. Read More

‘Over 90% of retail staff have been assaulted, threatened or abused in the last 12 months’

Union USDAW has urged shop workers to ‘report it to sort it,’ after preliminary results from a study highlighted the levels of abuse faced by retail staff. Read More

Violence and abuse against shop workers increasing

Violence and abuse against shop workers is on the rise but the perpetrators are rarely prosecuted, according to new research. Read More

‘As long as we’re sensible the crisis could pay great dividends for us as a profession,’ SHP meets Neil Lennox, Head of Group Safety & Insurance at Sainsbury’s

Anyone who is a registered customer of Sainsbury’s, or any major supermarket chain for that matter, will have no doubt been kept regularly updated by email about the ongoing work to tackle coronavirus in branches up and down the country. But what about the workers behind the scenes, in the warehouse and logistics arm of food retail? Read More

Halfords fined after employee pinned to wall by boxes

Bike and car parts retailer Halfords Ltd has been ordered to pay a total of £213,406.35 by Blackburn Magistrates' Court for breaching a number of health and safety provisions following an accident in which an employee was injured. Read More



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