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July 25, 2016

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Stephen Hough becomes operations director at SoloProtect

Lone worker specialist SoloProtect has announced Stephen Hough, as operations director.

The company, which manufacture the most-widely used, dedicated communication device for lone workers, was ranked within the Sunday Times, ‘100 Best Small Companies To Work For’.

The device, named Identicom, is shaped like an ID badge and allows a lone worker 24/7, on demand, alarm monitoring support, via a wearable device that is discreet to operate. Identicom is now used by in excess of 160,000 lone workers across all industries.

Stephen, who has significant B2B experience in senior, strategic management roles, joins SoloProtect from RAC Motoring Services. He previously delivered robust and critical support services to key, corporate accounts to enable successful on-boarding, on time client implementation, compliance, and revenue maximisation. Stephen’s role at SoloProtect will enable him to be directly involved across a number of projects designed to deliver experiences, services and systems to SoloProtect customers that are smarter, slicker and increasingly integrated.

Craig Swallow, managing director of SoloProtect UK, commented: “We’re delighted to welcome Stephen to SoloProtect. 2015 was a massive year for the business with the introduction of a new, Alarm Receiving Centre. So far 2016 is proving no different in terms of the number of key projects going on, Stephen’s remit will be key to delivering a raft of new advantages to our customer base.”

Stephen Hough, operations director of SoloProtect UK, commented: “I’m excited to be joining an innovative and growing business such as SoloProtect, particularly due to the service provided to customers who are in potentially vulnerable or dangerous situations. This has been an important personal feature in my roles over the last 18 years and I am delighted to be leading the delivery of the operational service and further initiatives, for the benefit of our customers.”


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