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May 23, 2020

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Lone working

Send For Help recognised in Sunday Times tracker for solutions provided during COVID-19 crisis

Specialist lone worker technology business, Send For Help, has been listed in the Sunday Times Profit Track league table COVID-19 edition, recognising the vital solutions that the company is providing to support the safety of lone workers across the UK during the current health crisis.

Backed by private equity firm ECI, the Send For Help Group is the largest provider of lone worker services. Already supporting over 150,000 workers at-risk on a daily basis; the introduction of social distancing rules and the rise in the number of volunteers has created a surge in people working alone.

With employers looking for ways to protect the wellbeing of their key workers on the frontline during this pandemic, the Send For Help Group has seen increased interest in its range of personal safety alarms that provide priority access to the emergency services, including easy-to-use safety apps for smartphones and GPS devices.

ARC_2Send For Help further supports employees via its purpose-built Alarm Receiving Centre (ARC) at its Epsom-based HQ, which is staffed 24/7 to provide continuous support for key and vulnerable workers at risk. The ARC is fully secured and is able to bypass 999 for priority access to police control rooms when necessary, offering unrivalled emergency support.

Naz Dossa, Send For Help Group Acting CEO, commented: “We’re extremely pleased to be included in the Sunday Times Profit Track; it’s an important accolade for our business and reflects the hard work that everyone has done and continues to do, particularly during these difficult times.

“With more people than ever working alone to accommodate the new guidelines – including an influx of volunteers providing support to the NHS and their communities – it is important they are provided with as much protection as possible. As such, the Send For Help Group and its subsidiaries are committed to supporting the UK economy and protecting key workers.”

The products provided by Send For Help are also helping employers stay legally compliant. As part of the Health and Safety at Work Act 1974, changing working conditions that prompt new health and safety considerations mean that employers have a legal obligation to assess and document risks, communicate them with employees, and take mitigating actions.

Naz Dossa adds: “As circumstances change, it’s vital that employers review any changes to risks, whether that’s providing protective equipment for key workers, providing the means to socially distance, or equipment to support safety for people that must work alone for the first time.

“Nobody knows how long the current measures will be in place, so it’s important to be flexible. The Send for Help Group is committed to supporting employers through the crisis, offering short-term contracts on personal alarms (among other products), enabling organisations to protect their key workers without disadvantaging them commercially.”

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