Training Consultant

Author Bio ▼

Nicole runs Worthwhile Training and has over 20 years experience assisting organisations with practical advice to manage the risks associated employee’s personal safety, security and wellbeing.  She works with organisations to design, implement and embed control measures and training solutions to achieve measurable results.
September 26, 2018

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Lone Worker

Home worker or lone worker?

Worthwhile Training’s Nicole Vazquez suggests employers need to be aware that their home workers are lone workers and should be treated as such, particularly when it comes to mental health and wellbeing.

Nicole VazquezLone workers account for a substantial chunk of the UK workforce. The definition itself can be vague and straddle a wide range of vocations.

On the surface, the traditional lone worker might be the night time security guard, or the railway engineer working alone at the far end of a depot. Yet there exists another, less acknowledged category: the remote worker or home worker.

The rise in home working has mirrored the rise in technology. Robust broadband means employees can now check-in with the office from the spare room, coffee shop or just about anywhere with an internet connection.

Benefits to employers are obvious; finances improve as overheads like office space and other facilities are offset as employers provide their own workspace. Workers often report increased motivation from the flexibility that remote working offers, increasing productivity and staff retention.

However, like the railway engineer and security guard the home worker is still classified as a lone worker; something often overlooked by employers.

While a security guard is more vulnerable to extreme risk such as violence or aggression, a home worker can be more susceptible to an impact on their wellbeing.

Isolation and lack of contact with others can influence mental health and employers should perhaps think about treating their home workers slightly differently to those in the office.

Heather Beach who is speaking at next week’s conference affirms that employers need to be more aware of their home worker’s wellbeing. “I think managers don’t even think about the fact that some of the people they’ve got working for them actually need treating differently or they need better attention,” says The Healthy Work Company Director. “If you look at all the stress-factors, then it’s almost certain that most of these, to some extent, are going to greater for a lone worker than they are for people working in an office.”

The lone worker sphere is a large, incorporating technology, training and security. While the safety of the security guard is paramount to an employer, the wellbeing of remote workers perhaps deserves similar focus.

What makes us susceptible to burnout?

In this episode  of the Safety & Health Podcast, ‘Burnout, stress and being human’, Heather Beach is joined by Stacy Thomson to discuss burnout, perfectionism and how to deal with burnout as an individual, as management and as an organisation.

We provide an insight on how to tackle burnout and why mental health is such a taboo subject, particularly in the workplace.


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