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January 18, 2010

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Guidance- violence at work – Partners join forces to tackle workplace violence

The European agreement recognises that harassment and violence can:

  • be physical, psychological, and/or sexual;
  • be one-off incidents, or more systematic patterns of behaviour; 
  • be among colleagues, between superiors and subordinates, or by third parties such as clients, customers, patients, pupils, etc;  
  • range from minor cases of disrespect to more serious acts, including criminal offences, which require the intervention of public authorities.

The guidance has the support of the HSE, the Advisory, Conciliation and Arbitration Service (ACAS), and the Department for Business, Innovation and Skills (BIS).‘Preventing workplace harassment and violence’, is available to download at


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