The HSE states that the accommodation and food services sector has a lower statistically significant amount of work-related illness, but a higher statistically significant work accident rate. Approximately 434,000 injuries caused up to seven days of absence in each case in 2016/17 alone, it said. A further 175,000 caused a period of absence over seven days.
So, what is causing this higher than average injury-rate? According to Boutique Hotelier, the most common injuries in the hospitality sector are slips, trips and falls.
The most common cause of non-fatal injuries, 29%, fall under this category. This is hardly surprising, given the environment, with most hospitality venues serving drinks, the likelihood of spillages is high, in addition to regular deliveries, leading to increased chances of trip hazards. The problem arises when the spills and trip hazards aren’t addresses immediately, turning the risk into a cause.
This is when an accident becomes a work accident, as a failure to follow or implement a process (i.e. the workplace is at fault for not having a necessary routine to address the spill or trip hazard before an accident materialised).
Prevention:
Key elements of prevention of slips, trips and falls include:
Lifting/handling accidents account to 22% of all non-fatal injuries. These injuries tend to revolve around muscle strains. Back pain, neck pain, arm pain, and leg pain can all result of a lifting or handling injury and usually occur over a stretch of time where workers are frequently handling heavy goods. However, it’s also possible for injuries to occur from a one-off heavy item lifting situation. Workplace’s are recommended to provide training for handling heavy goods, as well as relevant lifting apparatus where needed.
Prevention:
Employees are often the best eyes and ears for potential risks!
Prevention of lifting/handling injuries include:
Being struck by an object accounts for 10% of hospitality workplace injuries. Such injuries can cause a varying degree of problems, from minor cuts and bruises to more serious results like concussion or even blindness.
Items falling from a high shelf, moving loads with machinery, and dropping tools are all common causes of these accidents.
Prevention:
At 7% of all non-fatal workplace accidents, falling from a height covers falling from ladders and scaffolding, or any other structure or platform that isn’t at floor-level. Although falling from a height is the fourth most common non-fatal work accident, they are the third highest contributor to fatal injuries, at 20%.
Health and Safety Executive conducted a study within the food and drinks sector of 150 falls from height. The most common places to fall from where ladders (40%), vehicles (17%), machinery (10%), platforms (10%), stairs (8%), roof (7%), scaffold (4%), warehouse racking (4%).
Prevention:
Accidents which occur as a result of violence account to 7% of accidents at work. Generally, employees who deal with face-to-face roles are at risk of violence, from customers or even other employees.
The injury caused by acts of violence can vary wildly, but that doesn’t mean they cannot be prevented.
Prevention:
Accidents happen, it’s a fact of life. But a workplace should have measures in place to reduce the risk as much as feasible possible to protect its employees. There has been a downward trend in self-reported workplace non-fatal injuries in the lead up to 2010/11, but it hasn’t risen or dropped significantly in recent years. With the right prevention methods, these common workplace accidents can hopefully be prevented enough to see another decrease.
