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July 22, 2020

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Fire safety

Amazon removes balcony barbecues from sale after LFB raises fire risk concerns

Retail giant Amazon has removed a number of barbecues specifically designed for use on balconies from sale over serious safety concerns highlighted by the London Fire Brigade.

bbqThe Brigade’s Deputy Commissioner Richard Mills wrote to the firm and other companies that stock or manufacture the products last month, stating that they are a serious concern with regards to public safety.

Amazon and gift retailer Menkind both responded, confirming they had removed the items from sale and contacted customers who had purchased them offering a full refund if they return or dispose of the barbecues.

Deputy Commissioner Mills is now urgently asking anyone who has purchased such a barbecue and have received an email from one of these companies not to ignore it and to take the risks seriously.

The LFB advise those who have purchased a balcony barbecue from another outlet to contact the company and raise the issue if they haven’t heard from them.

He said: “We welcome the prompt and crucial action taken by both Menkind and Amazon in response to the concerns we raised. We advise that people never barbecue on their balconies as balcony fires can be devastating.

“Products designed specifically for people to barbecue on their balconies are incredibly irresponsible, and we are now asking customers to take action immediately and not to ignore the warning.

“The fact these companies took such swift action to take these products off the shelves shows what a very real risk they are. However, we remain deeply concerned that other companies did not respond to my letter and that these products may still be available for sale and customers are unaware of the dangers of using them.”

An Amazon spokesperson said: “Safety is extremely important to Amazon. As soon as the London Fire Brigade raised concerns and new evidence about these particular products we took quick action, removed them from sale and contacted customers. We value the expertise of the London Fire Brigade and are committed to working closely with them and other relevant authorities on these matters. If customers ever have a concern about an item they’ve purchased, we encourage them to contact our Customer Service team directly so we can investigate and take appropriate action.”

This article was originally published on IFSEC Global.

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